Chantal’s Corner

At Chantal’s Corner, we strive to provide a smooth and reliable shipping experience for all our customers.

1. Shipping Rates

We offer the following shipping options:

• Standard Shipping: $5.99 USD
• Express Shipping: $9.99 USD
• Free Shipping: On all orders over $70 USD

Shipping costs are calculated at checkout.

2. Order Processing Time

Orders are processed Monday through Friday (excluding holidays).

• Processing time typically takes 2–5 business days
• During high demand periods, processing may take slightly longer

Once your order has been processed, it will be shipped immediately.

3. Shipping Time

Estimated delivery times:

• Standard Shipping: 7–12 business days
• Express Shipping: 5–8 business days

Please note that delivery times are estimates and may vary depending on your location and external factors such as customs or carrier delays.

4. Shipping Information Accuracy

Please ensure that all shipping details are correct at checkout.

If any information is incorrect or incomplete, this may result in delays. We are not responsible for orders shipped to incorrect addresses provided by the customer.

5. Customs, Duties & Taxes

International orders may be subject to customs duties and taxes depending on your country.

These charges are the responsibility of the customer and are not included in the product or shipping price.

6. Delivery Process

Orders may be delivered by your local postal service or a courier partner.

If you are not available at the time of delivery, a notice may be left with instructions on how to collect your package.

7. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

Please allow a few days for tracking information to update.

8. Address Changes

If your order has not yet been processed, we may still be able to update your shipping details.

Please contact us as soon as possible at:
info@chantalscorner.com

Once an order has been shipped, we are unable to make any changes.

9. Missing or Delayed Packages

If your tracking shows that your package has been delivered but you have not received it:

• Please first contact your local carrier
• Check with neighbors or household members

If the issue remains unresolved, contact us and we will assist you further.

10. Split Shipments

In some cases, items may be shipped separately to ensure faster delivery.

If this happens, you may receive multiple tracking numbers.

11. Expedited Shipping Requests

If you require your order by a specific date, please leave a note at checkout or contact us directly.

We will do our best to accommodate your request, but we cannot guarantee delivery for specific dates.

12. Order Cancellations

Orders can only be cancelled before they have been processed or shipped.

Once an order has been shipped, cancellation is no longer possible.

13. Supported Shipping Locations

We currently ship to most countries worldwide, including:

United States, Canada, United Kingdom, Australia, and most European countries.

If you are unsure whether we ship to your location, please contact us before placing your order.

14. Contact Us

If you have any questions regarding shipping, feel free to contact us:

Email: info@chantalscorner.com
Store: Chantal’s Corner